PRIVACY POLICY

Last Update: 7/23/2024

 

This privacy notice for SALUTARY KNEAD LLC (“we”, “us,” or “our”), describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

• Visit out website at www.salutaryknead.com, or any website of ours that links to this privacy notice.
• Engage with us in other related ways, including any sales, marketing, or events.

 

Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us directly at inquiries@salutaryknead.com or fill out the form at the Contact Us page.

 

 

SUMMARY OF KEY POINTS

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

 

Do we process any sensitive personal information? We do not process sensitive personal information.

 

Do we collect any information from third parties? We do not collect any information from third parties.

 

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.

 

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.

 

How do we keep your information safe? Our platform is powered by Shopify. Any concerns regarding the security of data shall be inquired to them. However, do take not the no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat the security of the platform and improperly collect, access, steal, or modify your information.

 

What are your rights? Depending on where you are located, the applicable privacy law may mean you have certain rights regarding your personal information.

 

How do you exercise your rights? The simplest way to exercise your rights is by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

 

 

WHAT INFORMATION DO WE COLLECT?

 

Personal information you disclose to us

We collect personal information that you provide to us. We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

 

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Name
• Phone Number
• Email Address
• Mailing Address
• Billing Address
• Debit/Credit Card Information

We do not process sensitive information.

 

Payment Data. We may collect data necessary to process your payment using Shopify Payments if your choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is handled and stored by Shopify payments.

 

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

 

Information automatically collected

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity( like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of your Services, and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies.

 

The information we collect includes:

• Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services ( such as date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information *such as system activity, error reports, and hardware settings).
• Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet Service Provider and/or mobile carrier, operating system, and system configuration information.

 

HOW DO WE PROCESS YOUR INFORMATION?

We process your information for a variety of reasons, depending on how you interact with our Services, including:

• To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
• To deliver and facilitate delivery of services to he user. We may process your information to provide you with the requested service.
• To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might with the requested service.
• To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
• To request feedback. We may process your information when necessary to request feedback and to contact your about your use of our Services.
• To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more.
• To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
• To save or protect an individual’s vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

 

WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

If you are located in the EU or UK, this section applies to you.

 

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

 

• Consent. We may process your information if your have given us permission to use your personal information for a specific purpose. You can withdraw your consent at any time.
• Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligation to you, including providing our Services or at your request prior to entering into a contract with you.
• Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
• Develop and display personalized and relevant advertising content for our users.
• Support out marketing activities.
• Understand how our users use our products and services so we can improve user experience.
• Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
• Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving threats to the safety of any person.

 

If you are located in Canada, this section applies to you.

 

We may process your information if you have given specific permission to use your personal information for a specific purpose, or in situations where your permission can be inferred.

 

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

• If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way.
• For investigations and fraud detection and prevention.
• For business transactions provided certain conditions are met.
• If it is contained in a witness statement and the collection is necessary to access, process, or settle an insurance claim.
• For identifying injured ill, or deceased persons communication with next of kin.
• If we have reasonable grounds to believe an individual has been, is, or may be a victim of financial abuse.
• If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province.
• If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records.
• If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced.
• If the collection is solely for journalistic, artistic, or literary purposes.
• If the information is publicly available and is specified by the regulations.

 

DO WE USE COOKIES AND OTHER TACKING TECHNOLOGIES?

We may use cookie and other tracking technologies to collect and store your information to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of the our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

 

We also permit third parties and services providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders. The third parties and service providers use their technology to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites.

 

To the extent these online tracking technologies are deemed to be a “sale”/”sharing” under applicable US state laws, you can opt out of these online tacking technologies by submitting a request as described below in the following sections.

 

Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy: www.salutaryknead.com/cookie-policy.

 

HOW LONG DO WE KEEP YOUR INFORMATION?

As our platform is powered by Shopify, there are already implemented measures in place regarding appropriate and reasonable technical and organizational security. However, despite these safeguards and efforts to secure your information, no electronic transmission over the internet or information storage can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

 

DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information, By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information form users less than 18 years of age has been collected, we will deactivate that account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at inquiries@salutaryknead.com

 

WHAT ARE YOUR PRIVACY RIGHTS?

In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right (1) to request rectification or erasure; (2) to restrict process of personal information; (3) If applicable, to data portability; and (4) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the process of your personal information.

 

We will consider and act upon in accordance with applicable data protection laws.

 

If you are located in the EEA or UK and you believe we are unlawfully process your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.

 

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

 

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time.

 

However, please note that this will not affect the lawfulness of the processing before its withdrawal not, when applicable law allow, will it affect he process of your personal information conducted in reliance on lawful processing ground other than consent.

 

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

• Contact us using the contact information provided.

 

Cookies and similar technologies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.

 

If you have questions or comments about your privacy rights, you may email us at inquiries@salutaryknead.com

 

DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

Sources of Personal Information

Learn more about the sources of personal information we collect in “WHAT INFORMATION DO WE COLLECT?”

 

How We use and Share Personal Information

Learn about how we use your personal information in the section, “HOW DO WE PROCESS YOUR INFORMATION?”

 

Will your information be shared with anyone else?

We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider.

 

We may use your personal information for our own business purposes, such as undertaking internal research for technological development and demonstration. This is not considered to be “selling” of your personal information.

 

We have not disclose, sold, or shared any personal information to third parties for a  business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers.

 

Your Rights

You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:

• RIGHT TO KNOW whether or not we are processing your personal information.
• RIGHT TO ACCRESS your personal data.
• RIGHT TO CORRECT inaccuracies in your personal data.
• RIGHT TO REQUEST the deletion of your personal data.
• RIGHT TO NON-DISCRIMINATION for exercising your rights.

 

Depending on the state where you live, you may also have the following rights:

• Right to obtain a list of the categories of third parties to which we have disclosed personal data.
• Right to obtain a list of specific third parties to which we have disclosed personal data.
• Right to limit use and disclosure of sensitive personal data.

 

How to Exercise Your Rights

To exercise your rights, you can contact us by emailing us at inquiries@salutaryknead.com or by filling out the form in the Contact Us page

 

Appeals

Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at inquiries@salutaryknead.com or by filling out the form in the Contact Us page. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If you appeal is denied, you may submit a complaint to your state attorney general.

 

DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?

 

Australia and New Zealand

We collect and process your personal information under the obligation and conditions set by Australia’s privacy Act 1988 and New Zealand’s Privacy Act 2020.

 

This privacy notice satisfies the notice requirements defined in both Privacy Acts, in particular: what personal information we collect from you, from which sources, for which purposes, and other recipients of your personal information.

 

If you do not wish to provide the personal information necessary to fulfill their applicable purpose, it may affect our ability to provide our services, in particular:

• Offer you the products or services that you want.
• Respond to or help with your requests.
• Manage your account with us.
• Confirm your identity and protect your account.

 

At any time, you have the right to request access to or correction of your personal information.

 

If you believe we are unlawfully processing your personal information, you have the right  to submit a complaint about a breach of the Australian Privacy Principles to the Office of the Australian Information Commissioner and breach of New Zealand’s Privacy Principles to the Office of New Zealand Privacy Commissioner.

 

DO WE MAKE UPDATES TO THIS NOTICE?

We may update this privacy notice form time to time. The update version will be indicated by an update “Revised” date at the top of this privacy notice. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

 

HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at inquiries@salutaryknead.com or by filling out the form in the Contact Us page. You may also send us an SMS at +1(816)-300-3517 so that we can get back to you.